Privacy Policy

Last updated: October 27, 2026

1. Introduction & Who We Are

Welcome to Stone Drywall Solutions. We respect your privacy and are committed to protecting the personal information you share with us when visiting our website, requesting a quote, scheduling an appointment, or using our services.

Stone Drywall Solutions is a drywall, painting, insulation, and finishing company based in Dallas, Texas. We provide residential and commercial services throughout Dallas, Fort Worth, and surrounding communities.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit https://stonedrywallsolutions.com/ or communicate with our business.

By using our website, you acknowledge the information practices described in this Privacy Policy.

2. Information We Collect & How We Collect It

We may collect information directly from you, automatically through our website, or from third parties involved in providing our services.

Personal Information You Provide

When you complete a contact form, request a free quote, schedule a consultation, or communicate with us, we may collect:

• Your full name.
• Email address and telephone number.
• Residential or commercial property address.
• Details about your drywall, painting, insulation, or finishing project.
• Preferred appointment dates and times.
• Project measurements, photographs, and repair requirements.
• Messages, questions, and other information you voluntarily provide.
• Billing or transaction information when applicable.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• Internet Protocol (IP) address.
• Browser type and operating system.
• Device information.
• Pages visited and time spent on our website.
• Referring website addresses.
• General geographic location derived from your IP address.
• Website interactions and browsing activity.

We use this information to understand visitor behavior, improve website performance, and maintain security.

Information From Third Parties

We may receive information through online business listings, customer referrals, advertising platforms, and third-party appointment scheduling services.

We handle information received from these sources in accordance with this Privacy Policy and applicable laws.

3. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and provide free project estimates.
• Schedule consultations, inspections, and service appointments.
• Prepare quotes for drywall installation, repair, painting, insulation, and related work.
• Communicate about project requirements, materials, timelines, and pricing.
• Coordinate appointments and provide requested services.
• Process payments and maintain business records when applicable.
• Respond to customer questions, complaints, and service concerns.
• Improve website functionality and customer experience.
• Analyze website performance and visitor engagement.
• Send promotional communications when permitted by law.
• Protect our website from unauthorized activity and fraud.
• Comply with applicable legal and regulatory requirements.

We use personal information only for legitimate business purposes and other uses permitted by applicable law.

Legal Bases for Processing

Where applicable privacy laws require a legal basis for processing information, we may rely on:

• Consent: When you voluntarily agree to a specific use of your information.
• Contractual necessity: When processing is required to provide requested services or prepare an agreement.
• Legitimate interests: When processing is reasonably necessary to operate, secure, or improve our business, subject to applicable privacy rights.
• Legal obligations: When we must process information to comply with relevant laws and regulations.

Where processing depends on consent, you may withdraw that consent, subject to applicable legal requirements.

4. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality, measure website performance, and understand visitor activity.

Cookies are small files stored on your device when you browse a website.

We may use the following types:

• Essential cookies: Support website navigation, security, and basic functions.
• Analytics cookies: Help us understand visitor traffic and website interactions.
• Preference cookies: Remember certain user settings and browsing preferences.
• Marketing cookies: May be used to evaluate advertising effectiveness and display relevant promotional content.

Where required by law, we will request consent before activating nonessential cookies.

You can manage or disable cookies through your browser settings. Restricting cookies may affect certain website features.

5. How We Share Your Information

We do not sell customer contact information to third parties for their independent marketing purposes.

We may share relevant personal information when necessary to provide our services, support business operations, or meet legal requirements.

Service Providers

We may use trusted third-party providers to assist with:

• Website hosting and maintenance.
• Customer communications.
• Appointment scheduling and quote requests.
• Website analytics.
• Advertising and marketing.
• Payment processing and billing.
• Administrative and technical support.

Our website also links to a third-party appointment booking service. Information you submit through that service may be processed according to its own privacy practices.

Contractors and Service Partners

We may share necessary project information with employees, subcontractors, suppliers, or other service partners involved in completing your requested drywall, painting, insulation, or installation work.

Legal Requirements

We may disclose information when required by law, lawful government requests, court orders, or when reasonably necessary to protect our rights, property, employees, customers, or the public.

Business Transfers

If our business is involved in a merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of that transaction, subject to applicable legal protections.

6. International Data Transfers

Stone Drywall Solutions operates in Dallas, Texas, United States, and primarily serves customers throughout the Dallas-Fort Worth metropolitan area.

Some website hosting, scheduling, analytics, or communication providers may process information outside your state or country.

When international transfers occur, we take reasonable steps to use appropriate safeguards required by applicable privacy laws.

These measures may include contractual protections or other legally recognized transfer mechanisms.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or meet applicable legal requirements.

Retention depends on factors such as:

• The nature of your inquiry or requested service.
• The duration of your customer relationship.
• Project scheduling and completion requirements.
• Customer support and follow-up needs.
• Accounting, tax, and business recordkeeping obligations.
• The need to resolve disputes or protect lawful business interests.

When personal information is no longer required, we take reasonable steps to securely delete, anonymize, or dispose of it.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, destruction, or misuse.

These measures may include appropriate access restrictions, secure website technologies, and responsible information-handling procedures.

However, no electronic transmission or storage system can be guaranteed completely secure.

We encourage visitors not to submit highly sensitive information through general contact forms or unsecured communications.

If a data security incident occurs, we will take appropriate action and provide notifications when required by applicable law.

9. Your Rights & How to Exercise Them

Depending on your location and applicable laws, you may have rights regarding your personal information.

These rights may include:

• Requesting access to personal information we hold about you.
• Requesting correction of inaccurate information.
• Requesting deletion of personal information, subject to lawful exceptions.
• Withdrawing consent where processing depends on consent.
• Objecting to or restricting certain information processing.
• Opting out of promotional communications.
• Requesting information about how your personal data is used or shared.

Texas Residents

Where the Texas Data Privacy and Security Act applies, eligible Texas residents may have rights to access, correct, or delete certain personal data, obtain a copy of eligible personal data, and opt out of certain uses, including targeted advertising, qualifying data sales, or profiling that produces legally significant effects.

Eligible individuals may also have the right to appeal a refusal to act on a privacy request.

We will honor requests and provide appeal information where required by applicable law.

Other U.S. Residents

Residents of other states may have additional privacy rights under applicable state laws.

Where those laws apply to our business, we will process qualifying requests according to the relevant legal requirements.

California Residents

If California privacy laws apply to our business and your information, eligible California residents may have additional rights concerning access, correction, deletion, and opting out of qualifying sales or sharing of personal information.

We will not discriminate against individuals for exercising privacy rights protected by applicable law.

European Union and United Kingdom Residents

Where the EU GDPR or UK GDPR applies to our processing activities, eligible individuals may have additional rights, including data portability, restriction of processing, objection to certain processing, and the right to lodge a complaint with an appropriate data protection authority.

How to Submit a Request

To exercise an applicable privacy right, contact us at info@stonedrywallsolutions.com.

Please provide sufficient details to help us identify and process your request.

We may ask for reasonable identity verification before responding to requests involving personal information.

We will respond within the timeframes established by applicable law.

10. Children’s Privacy

Our website and services are intended for individuals seeking residential or commercial drywall, painting, insulation, and related services.

We do not knowingly collect personal information from children under 13 years of age.

If we discover that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

Parents or guardians who believe a child has submitted information may contact us at info@stonedrywallsolutions.com.

11. Third-Party Links

Our website may contain links to third-party websites or services, including appointment scheduling platforms, customer review platforms, social media websites, maps, and other external resources.

These websites may have their own privacy policies and data collection practices.

We are not responsible for the content, security, or privacy practices of third-party websites that we do not control.

We encourage you to review their privacy policies before submitting personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business operations, information-handling practices, or applicable laws.

Updated versions will be published on https://stonedrywallsolutions.com/ with a revised “Last updated” date.

When required by law, we will provide additional notice of material changes.

We encourage visitors to review this policy periodically.

13. Contact Us

For questions about this Privacy Policy, personal information, or your privacy rights, please contact us.

Stone Drywall Solutions

Business Address: Dallas, Texas, United States

Email: info@stonedrywallsolutions.com

Phone: (469) 999-8302

Website: https://stonedrywallsolutions.com/

We will make reasonable efforts to respond to privacy inquiries and address concerns in accordance with applicable laws